Cancellation + Late Arrival Policy
A credit card is required to book all appointments and will only be charged in the event of a late cancellation or no-show.
Please provide at least 24 hours notice for any cancellations or changes. This allows time to offer the spot to another client. You’ll receive a confirmation and reminder via text and email 48 hours before your appointment.
Cancellation Fees
Late cancellations (less than 24 hours’ notice): 50% of the service total
No-shows (missed appointment without notice): 100% of the service total
Same-day service changes that lower the original price will still be charged at the original booked amount
Clients arriving with SNS, dip, or acrylic will not be able to receive their service as I am unable to remove these products
Late Arrivals
Please arrive a few minutes early to allow time for parking and to settle in
If you arrive late, your service may be shortened to stay on schedule, but you will be charged the full price of the original service
Clients who arrive more than 15 minutes late may have their service canceled, this would be treated as a same day cancellation
Other Policies
Nail Fix Policy
If you experience any chipping, lifting, or breakage within 5 days of your appointment, I’m happy to fix it at no charge.
Fixes requested after 5 days or due to accidental damage may incur a small fee.
I do not offer complimentary fixes for dazzle dry polish but you are welcome to message me and schedule a paid fix!
Fungus Policy
For the health and safety of all clients, I do not perform services on nails showing signs of fungal infection.
If any concerns are noticed during your appointment, the service may be canceled and you’ll be referred to a medical professional.